Privacy Policy
Updated at:
Overview
Aetherfield ("Aetherfield," "we," "our," or "us") respects your privacy and is committed to protecting the information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, use the Aetherfield platform, or interact with our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information directly from you, automatically through your use of our services, or from organizations and third-party sources.
Account and Contact Information
When you create an account, request a demonstration, contact us, or subscribe to our services, we may collect:
Name
Business email address
Job title and role
Company or organization name
Phone number
Billing and account information
Login credentials
Communication preferences
Sustainability and Operational Data
Organizations using Aetherfield may provide information related to their environmental and operational performance, including:
Greenhouse gas emissions data
Scope 1, Scope 2, and Scope 3 information
Energy consumption
Waste generation and management
Facility information
Operational activity data
Supplier information
Procurement data
Transportation and logistics information
Sustainability targets
Environmental performance metrics
ESG reporting information
Scenario and forecasting inputs
This information may be provided directly by customers or imported through connected systems and integrations.
Usage and Technical Information
When you access our website or platform, we may automatically collect information such as:
IP address
Browser type and version
Device type
Operating system
Pages and features accessed
Approximate location derived from IP address
Login and session information
Platform activity
Referring URLs
Error and diagnostic information
We use this information to operate, secure, maintain, and improve our services.
Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to operate our website and platform, remember preferences, understand usage, maintain security, and improve our services.
You may be able to control certain cookie preferences through your browser or our cookie controls where available.
Disabling certain cookies may affect the functionality of parts of our website or platform.
2. How We Use Information
We may use information we collect to:
Provide and operate Aetherfield services.
Create and manage user accounts.
Process subscriptions and payments.
Provide customer support.
Process and analyze sustainability data.
Generate dashboards, reports, forecasts, and other requested outputs.
Maintain platform security and reliability.
Detect and prevent fraud, abuse, and unauthorized access.
Monitor and improve platform performance.
Develop and improve our products and services.
Communicate with customers about services, updates, and support.
Comply with applicable legal and regulatory obligations.
Enforce our agreements and protect our rights.
3. Customer Data
Aetherfield customers may upload or connect data to the platform for processing.
Customers generally retain ownership of the information they provide to Aetherfield. We process customer data primarily to provide the services requested by the customer and according to applicable contractual arrangements.
Where Aetherfield processes information on behalf of an organization, that organization may determine how the information is collected and used. In those circumstances, the organization may be responsible for providing appropriate privacy notices and obtaining any required permissions.
4. How We Use Sustainability Data
Sustainability information may be processed to provide features such as:
Carbon footprint measurement.
Emissions tracking.
Environmental performance analysis.
Sustainability scenario modeling.
Target monitoring.
ESG reporting.
Value-chain analysis.
Sustainability action planning.
Aetherfield may process this information to calculate, organize, visualize, compare, and analyze environmental performance according to the customer's selected methodologies and configurations.
5. Aggregated and Anonymized Information
We may create aggregated, statistical, or anonymized information from information processed through our services.
Where such information has been aggregated or anonymized so that it cannot reasonably be used to identify an individual or customer, we may use it for purposes including:
Product development.
Platform optimization.
Benchmarking and analytics.
Research and industry insights.
Business planning and performance analysis.
We will not use anonymized information to attempt to re-identify individuals.
6. Legal Bases for Processing
Where applicable privacy laws require a legal basis for processing personal information, we may rely on one or more of the following:
Contract: Processing necessary to provide requested services or fulfill contractual obligations.
Legitimate interests: Processing necessary for operating, securing, improving, and developing our business and services.
Consent: Processing where you have provided consent.
Legal obligations: Processing necessary to comply with applicable laws or legal requirements.
Where processing is based on consent, you may withdraw that consent where permitted by applicable law.
7. How We Share Information
We may share information with the following categories of recipients when necessary to provide or operate our services:
Service Providers
We may use trusted third-party providers for services such as:
Cloud hosting
Data storage
Analytics
Customer support
Payment processing
Security
Communications
Authentication
Infrastructure management
These providers may access information only as reasonably necessary to perform services on our behalf and subject to appropriate contractual obligations.
Business Customers
Where you use Aetherfield through an organization, your organization may have access to information associated with your account and platform activity according to its administrative configuration.
Legal and Regulatory Authorities
We may disclose information where reasonably necessary to:
Comply with applicable law.
Respond to lawful requests.
Protect the rights, safety, or property of Aetherfield, our customers, or others.
Detect or investigate fraud, security incidents, or illegal activity.
Business Transfers
If Aetherfield is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable privacy requirements.
We do not sell personal information to third parties for their independent advertising purposes.
8. International Data Transfers
Aetherfield and its service providers may process or store information in countries other than the country where you are located.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.
These safeguards may include contractual protections, recognized transfer mechanisms, or other legally permitted measures.
9. Data Retention
We retain personal information and customer data for as long as reasonably necessary to:
Provide the requested services.
Maintain business and financial records.
Fulfill contractual obligations.
Meet legal and regulatory requirements.
Resolve disputes.
Enforce agreements.
Protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.
10. Data Security
We use reasonable technical, organizational, and administrative safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.
Security measures may include access controls, authentication mechanisms, encryption, monitoring, backups, and other appropriate safeguards.
However, no internet-based system can be guaranteed to be completely secure. You should also take appropriate steps to protect your account credentials and systems.
11. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information.
Request restriction of certain processing.
Object to certain processing activities.
Request a copy of your information in a portable format.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Lodge a complaint with an applicable data protection authority.
Some rights may be subject to legal limitations or exceptions.
To exercise applicable rights, please contact us using the contact information provided below.
12. Marketing Communications
If you have agreed to receive marketing communications from us, we may send information about Aetherfield products, services, events, research, and updates.
You can unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.
We may still send transactional or service-related communications when necessary to provide our services.
13. Children's Privacy
Aetherfield is designed primarily for business and organizational use and is not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
14. Third-Party Links and Integrations
Our website and platform may contain links to third-party websites or provide integrations with external services.
Third-party websites and services operate under their own privacy policies and terms. Aetherfield is not responsible for the privacy practices, security, or content of third-party services.
We encourage you to review the privacy policies of any third-party services you use.
15. Data Controller and Data Processor Roles
Depending on the circumstances, Aetherfield may act as a data controller or data processor.
When you interact directly with Aetherfield, such as when submitting a contact request or creating an account, Aetherfield may act as a controller for the relevant information.
When an organization uses Aetherfield to process information on its behalf, Aetherfield may act as a processor or service provider, while the organization determines the purposes and means of processing.
Additional data processing terms may apply to enterprise customers.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When material changes are made, we may provide notice through our website, platform, email, or another appropriate communication method.
The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Aetherfield through the contact information provided on our website.
Aetherfield
Sustainability Intelligence for a Changing World
